At There, we go to great lengths to ensure the safety and confidentiality of your information. We leverage cutting-edge technology and trusted partners to provide you with a secure and reliable working environment.
Always-protected data
Advanced encryption
At rest:
All your data is automatically encrypted using Amazon AWS technologies. Even if unauthorized access were to occur, your information would remain unreadable without the proper decryption keys.In transit:
Every interaction between your device and our servers is secured via HTTPS. This means your data is encrypted during transmission, protecting it from interception or alteration.
Hosting and data localization
We strategically locate your data to ensure optimal performance and enhanced compliance:
Databases: Hosted in Frankfurt for enhanced security.
Media Files: Stored in the Western Europe (WEUR) region via Cloudflare, ensuring faster delivery and high availability.
User information: Maintained in the USA, in line with international standards.
Secure authentication and robust Infrastructure
Secure authentication with Clerk
To provide you with a secure experience, we rely on Clerk:
Credential management: Your passwords and sessions are managed with top-level security.
Continuous monitoring: Any suspicious activity is detected promptly to prevent unauthorized access.
Learn more about their practices by visiting their subprocessors page.
Cyberattack protection with Cloudflare
We also depend on Cloudflare to safeguard our infrastructure. Their advanced systems protect our servers from cyberattacks, ensuring uninterrupted service even under threat. For more information, check out Cloudflare’s Under Attack page.
GDPR Compliance and data control
Your privacy is at the heart of what we do. In line with GDPR:
Your Rights:
You can view, download, or delete your data autonomously through your account settings.
Tip: Deleting your account or organization is as simple as a few clicks from your settings.Total Transparency:
Your data is used solely to deliver our services and is never sold.
If you have any questions or need to exercise your rights, please don’t hesitate to contact us.
Our trusted technology partners
To ensure optimal security and performance, we work with industry-leading partners:
Mailchimp for transactional email delivery.
Sentry for software monitoring and error detection.
Stripe for secure online subscription management.
Cloudflare for hosting and cyberattack protection.
Clerk for robust user authentication.
Better Stack for uptime monitoring.
FAQ
1. What types of data are encrypted?
All data stored in our databases is automatically encrypted. This applies to both data at rest and data in transit, ensuring your information remains secure even if unauthorized access occurs.
2. Where is my data stored?
Databases: In Frankfurt.
Media Files: In the Western Europe (WEUR) region via Cloudflare.
User Information: In the USA.
3. How is my data transmitted securely?
All communications occur over HTTPS, ensuring that your data is fully encrypted during transmission and safe from interception or tampering.
4. How does There ensure GDPR compliance?
We give you full control over your data. You can access, download, or delete your information directly from your account settings. If you have any additional requests, our support team is here to help.
5. Which technology partners help secure my data?
We work with trusted providers:
Clerk for secure authentication.
Cloudflare for protecting our infrastructure against cyberattacks.
Mailchimp for transactional emails.
Sentry for software monitoring.
Stripe for subscription management.
Better Stack for uptime monitoring.
6. How can I access or delete my data?
You have complete control over your data via your account. You can view, download, or delete your information in just a few clicks through your settings. Our support team is always available to assist you if needed.